What are common issues with IPL devices?

Common IPL issues include:

Device not powering on

Low or inconsistent energy output

Error messages on startup

Crystal or handpiece overheating

Cooling system failures

Lamp or xenon flash tube degradation

Surgical/ Medical professional in a surgical room operating a touchscreen device. Syneron Candela CoreRE co2

What does an Annual Preventive Maintenance (PM) include?

The PM service covers a full system inspection and calibration to ensure your device operates safely and efficiently. It includes:

Optical system cleaning

Calibration & energy output check

Cryogen system check

Cooling system test

Alignment verification

Error log review

Safety & performance validation

Candela Gmax Pro Gmax Pro Plus repair and PM, Large spot size activation

How often should I schedule PM for my Gmax Pro??

Preventive Maintenance is recommended once every 12 months or after a set number of pulses, depending on usage. Regular PM helps extend the laser’s life and reduce unexpected downtime.

Young male scientist or researcher wearing safety goggles examines a laboratory experiment with fluorescent pink and blue lighting.

How do I book a service appointment?

You can request an appointment through the Contact page or call/email directly. I’ll respond within 24 hours to confirm scheduling.

Workstation with surgical knives hanging on a pegboard, medical supplies, jewelry, and tools scattered on the counter.

Do you use OEM Laser parts?

Yes We do use OEM parts only.

Medical team in an operating room performing surgery with various monitors and medical equipment.

Do you offer emergency repair services?

Yes, I offer emergency support for urgent issues. If your device is down and impacting business, I aim to respond and repair as quickly as possible.

Medical laser machine with a touchscreen display

What types of lasers do you repair?

We specialize in repairing a wide range of lasers including medical lasers (aesthetic, surgical), dental lasers, and cosmetic lasers. If you're unsure, just contact us with the model.

Cutera Excel V, Cutera XEO, Iridex, Ellex tango, Candela Pro series and Vbeam Perfecta, Gmax Pro Plus, PicoWay PMs, Lumenis Versa Pulse Power Suite, Acupulse Due Co2 40w, Shaprlan Co2, Deka Smart Skin Co2, Boston Scientific co2 60w Ultra Pulse Encore with DeepFx Scanner & CPG Scanner, 5000c Venus co2 60w, Candela GentleLase Pro-U , GentleMax , GentleMax Pro, GentleYag, GentleYag Pro, GL Pro LE, Nordlys, NordlysL, PicoWay, ProFound, VelaShape, Vbeam Perfecta, Vbeam, Vbeam Prima, Ultrashape V3.

How does the repair process work?

.Contact us or fill out the service request form.

.We'll assess the issue (remote or in-person).

.You get a quote and estimated turn around.

.We repair and test the unit.

.We return it or reinstall it (depending on service type).

A technician wearing blue gloves holding a small electronic camera module and a flexible circuit board, with various testing equipment in the background.

Do you offer warranties on repairs?

Yes! All repairs come with a [30/60/90-day] warranty, depending on the service and parts used by Client Pre-approval.

Model aircraft cockpit parts on a black work surface with scissors, tweezers, a pin, a ruler, and small plastic pieces.

What other Repair services do you offer?

Articulated Arm Repair for Ultra Pulse Encore Co2 laser from Lumenis/Coherent/Boston Scientific, Power Suite Cavity (Holmium Bricks), Circuit Board Repair, CPG repair, Display Repair, IPL Head Repair, Micromanipulator Repair, Power Supply Repair, LVPS repair, Foot pedal refurbish.

Laser cutting machine emitting blue laser light onto a metal sheet.

Which Medical Laser Manufacture your team certified ?

Candela , Cutera , Lumenis , Dornier MedTech, Convergent , Coherent , Quanta System , Sharplan , Palomar , Alma Lasers, Sciton , Syneron, Cynosure, LaserScope.

Medical equipment in an operating room, including two Lumenis UltraPulse DUO laser machines and other surgical devices on a mobile cart and overhead mounts.

What is the Procedure of Co2 laser tube replacement?

USL team able to regas and reinstall tubes for all the co2 laser manufactured, all refurbished tubes meet all original equipment specifications and have 6 month warranty.